Reliable Elevator Solutions for Modern Buildings

We deliver professional elevator maintenance, modernization, and smart vertical mobility solutions for commercial and residential buildings

IET Solutions Keeps It Beating

As a premier partner for elevator and escalator solutions in Kenya, IET ensures your lifting assets operate flawlessly, comply fully, and last longer, turning reliability into a competitive advantage.

maintenance

Why choose IET for maintenance?

Because uptime should never be left to chance. IET Solutions guarantees it with proactive inspections, verified safety audits, and maintenance services that you depend on.

Certified & Experienced Technicians

Preventive Maintenance Approach

Fast Response & Emergency Support

Dedicated Local Presence & Proven Track Record in Kenya

Full Compliance with Safety Standards

Maximized Uptime & Enhanced Reliability

Flexible, Cost-Predictable Contracts

Transparent Reporting & Digital Documentation

Protect Your Investment in Every Lifting Asset

When an elevator is down, it doesn’t only cost you repairs, but it can also cost you a piece of your reputation, a risk on your liability, and maybe some of your customers.

Elevator Maintenance

Elevator Maintenance

Escalator Maintenance

Moving Walkway Maintenance

Moving Walkway Maintenance

Elevator Maintenance Service

It’s not part failures that cause an elevator to break down. Considering that 90% of elevator malfunctions are caused by inadequate maintenance, IET Solutions ensures reliable proactive maintenance that fixes the potential failure before it even takes place.

24/7 emergency support to minimize disruption and restore service fast.
Proactive maintenance to prevent unexpected failures and costly downtime.
Full safety & compliance audits to reduce your liability and ensure peace of mind.
Lifecycle optimization to extend equipment lifespan and protect your investment.
Request a Maintenance Plan
Elevator Maintenance

Escalator Maintenance Service

Escalators fail because of undetected wear. A lifting solution that works non-stop needs monitoring critical components, analyzing wear patterns, and intervening in time to prevent breakdowns.

High-traffic durability plans to ensure performance during peak hours.
Rigorous safety inspections that prevent accidents and ensure public confidence.
Weather-resilient care for outdoor units, protecting against environmental wear.
Continuous monitoring to identify and resolve issues before they cause stoppages.
Request a Safety Audit

Moving Walkway Maintenance Service

Ensure seamless horizontal movement with optimized performance, operational efficiency, and long asset lifespan. We keep passenger pathways reliable and energy costs in check.

Performance tuning for smooth, jerk-free operation and passenger comfort.
Energy efficiency checks to reduce operational costs and environmental impact.
Precision component care for both horizontal and inclined systems.
Preventive servicing to avoid mid-journey stoppages and maintain flow.
Start Your Custom Plan
Moving Walkway Maintenance

Preventive Care Over Reactive Repairs

Turn the costly, disruptive breakdowns into predictable, planned investments. IET delivers constant safety that reduces the repairing costs of your mobility assets up to 80% … with full compliance.

Fully Compliant Operations in Kenya are Guaranteed

As IET Solutions operates in Kenya, operating with international standards, we’re strictly adherent to Kenyan regulations and climate-specific adaptations. We ensure your assets pass every audit, reduce legal risks, and provide you with uninterrupted peace of mind.

How IET Maintenance Work Flows

1

Comprehensive Audit

In-depth assessment of your equipment’s condition and history.
2

Tailored Planning

Co-creation of a maintenance schedule and SLA.
3

Precision Execution

Scheduled visits by certified technicians using OEM-grade parts.
4

Transparent Communication

Detailed digital service reports after every visit.
5

Always-On Support

Uninterrupted access to our emergency response network.

Flexible Service Level Agreements (SLAs)

We provide clear, structured SLAs with defined response times and performance metrics, customized to your specific operational needs and risk profile

Commitment and Compliance Bring Recognition and Quality Certification

Because quality is systematic, our operations are certified under international quality and safety management systems. Every procedure is built around a zero-incident philosophy to protect both your passengers and our technicians.

Proven Results Speak

As a premier elevator maintenance partner in Kenya, IET Solutions is chosen by leading facilities to ensure the safety and reliability of vertical transportation for hundreds of thousands of passengers daily.

We have been working with IET for our building’s elevator maintenance for the past year, and the difference is night and day. Their team is professional, their response times are incredibly fast, and most importantly, our downtime has decreased significantly. It’s rare to find a service provider that balances technical expertise with such high-level customer service. Highly recommended for any facility manager looking for peace of mind.

John Alex

We have been working with IET for our building’s elevator maintenance for the past year, and the difference is night and day. Their team is professional, their response times are incredibly fast, and most importantly, our downtime has decreased significantly. It’s rare to find a service provider that balances technical expertise with such high-level customer service. Highly recommended for any facility manager looking for peace of mind.

John Alex

We have been working with IET for our building’s elevator maintenance for the past year, and the difference is night and day. Their team is professional, their response times are incredibly fast, and most importantly, our downtime has decreased significantly. It’s rare to find a service provider that balances technical expertise with such high-level customer service. Highly recommended for any facility manager looking for peace of mind.

John Alex

FAQ

How do you handle Kenya's climate and power issues?

Climate hardened parts & predictive monitoring prevent dust, humidity, and voltage related failures.

What is your response time for a breakdown?

24/7 emergency support with guaranteed arrival times to restore service fast.

How do you ensure compliance with local regulations?

We follow international standards while strictly adhering to Kenyan laws, keeping you always audit-ready.

Are maintenance contracts flexible?

Yes. Tailored SLAs let you choose coverage that fits your budget and turns surprises into predictable costs.

Can you extend the life of old equipment?

Absolutely. Proactive part replacement and modernization prevent major failures and defer expensive new purchases.

Do you supply elevators and escalators?

Yes. IET Solutions partners with leading manufacturers to supply high-quality equipment tailored to your needs and backed by full warranty and integrated service support.

Does IET Solutions upgrade existing elevating assets?

Yes. We modernize controls, mechanics, and aesthetics to improve safety, efficiency, and reliability for extending the lifespan at a fraction of replacement cost.

Secure Your Assets Uptime

Take the final step toward operational excellence. Contact us for a detailed assessment and a custom proposal designed for your needs.