Proactive servicing that catches faults before they stop the lift — keeping your building moving and your tenants safe.
Maintenance Before Breakdown
A stopped lift halts the whole building. IET provides reliable, proactive elevator maintenance that addresses potential faults before they occur — through comprehensive care that covers regular inspections, preventative maintenance, modernization and 24/7 emergency support.
Every plan is built around your lift type and usage — from a single home elevator to a bank of high-traffic passenger lifts — with a visit schedule that matches how hard the equipment works.
What This Service Covers
24/7 Emergency Support — to reduce downtime and restore service fast.
Scheduled Preventative Maintenance — to stop sudden faults and costly stoppages before they happen.
Full Safety & Compliance Checks — to reduce your liability and reassure residents and tenants.
Equipment Lifecycle Care — to extend the life of the lift and protect your investment.
Why IET for Elevator Maintenance
Focus on Doors — the most common source of lift faults; we inspect operators, sensors and panels every visit.
All Brands, All Ages — we service lifts we didn’t supply, including units past their original warranty.
Spare Parts on Hand — stocked in our warehouse to shorten downtime instead of waiting on imports.
Track It in the IET App — log requests and follow service history and emergencies from your phone.
How We Work
FAQs
What is elevator maintenance?
A structured, regular inspection of doors, control panels, traction systems, ropes, levelling accuracy and safety devices, with lubrication, adjustment and replacement of worn parts — to prevent faults and keep the lift safe before it stops.
How do you perform maintenance on an elevator?
Through a preventative plan on a fixed visit schedule: the technician inspects doors, sensors, control panels and traction, adjusts levelling, tests safety devices and documents the visit. It should not be attempted by non-specialists for safety reasons.
How can you maintain an elevator across different brands?
Our technicians are trained on various brands and models of all ages, including units past their original warranty. IET keeps 2,000+ lifts and escalators under maintenance.
Do you offer a home-elevator maintenance service?
Yes. Home-elevator servicing is available under a preventative plan built around the lift type and usage, on a monthly or annual contract.
Secure Your Uptime
Let us assess your lifts and build a maintenance plan that prevents downtime.
Kenya Office
B67, 6th Floor, Valley View Office Park, City Park Drive, Parklands, Nairobi, Kenya
Tel: +254 725 000 052 · +254 116 003 009